Privacy Policy

Welcome to the Privacy Policy of Xotic Packs Inc. This document outlines how we collect, use, and share your personal information when you visit or make a purchase from our website, located at (referred to as the "Site").


When you visit our Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and some of the cookies stored on your device. Additionally, as you navigate our Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to our Site, and how you interact with our Site. This automatically collected information is referred to as "Device Information." We utilize various technologies to collect Device Information, including:

  • Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit this link.

  • Log files: These files track actions on our Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: These electronic files record information about your browsing activities on our Site.

Additionally, when you make a purchase or attempt to do so through our Site, we collect specific information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."


We use the Order Information we collect to fulfill orders placed through our Site, which includes processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising regarding our products or services, in accordance with your preferences.

We use the Device Information collected to help us identify potential risks and fraud (particularly through IP addresses) and, more broadly, to enhance and optimize our Site. This includes generating analytics on how our customers browse and interact with our Site and assessing the effectiveness of our marketing and advertising campaigns.


We share your Personal Information with third parties to assist us in using your Personal Information, as outlined above. For example, we rely on Shopify to power our online store, and you can review how Shopify handles your Personal Information here. Additionally, we use Google Analytics to better understand how our customers use our Site, and you can learn more about Google's handling of Personal Information here. You can opt-out of Google Analytics here.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or protect our rights.


We utilize your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. To learn more about how targeted advertising functions, please visit the Network Advertising Initiative’s educational page here. You can opt out of targeted advertising from various services using the provided links. Please note that we do not modify our data collection and usage practices in response to Do Not Track signals from your browser.


If you are a European resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletions of this information. To exercise these rights, please contact us through the contact information provided below. Additionally, we process your information for purposes such as fulfilling contracts, pursuing legitimate business interests, and your information may be transferred outside of Europe, including to Canada and the United States.


We will retain your Order Information for our records when you place an order through our Site unless you request its deletion.


Our Site is not intended for individuals under the age of 18.


We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.


For further information about our privacy practices, questions, or to file a complaint, please contact us via email at