We are committed to delivering your order efficiently and in the best condition. This Shipping Policy outlines our shipping practices and procedures.
1. Shipping Coverage
We ship to addresses within the United States. Please note that restrictions may apply for certain areas.
2. Processing Time
Orders are typically processed within [Specify Time Frame, e.g., 1-3 business days]. Processing time includes receiving your order, transmitting the information to the appropriate warehouse, and preparing your items for shipping.
3. Shipping Options and Delivery Times
We primarily use the following carriers to ensure your packages are delivered efficiently:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
Shipping times vary depending on the carrier of choice and the shipping method selected.
4. Shipping Costs
Shipping costs are based on the weight of your order and the shipping method chosen. The total shipping cost will be displayed at checkout.
5. Order Tracking
Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order on our website.
6. International Shipping
For international orders, shipping rates and fees may vary depending on the delivery address for your order. Your package may be subject to customs fees or taxes by the destination country.
7. Damaged or Lost Orders
In the rare event that your order arrives damaged or is lost during transit, please contact us immediately at xoticpacks@gmail.com. We will work with the courier to address the issue and ensure a satisfactory resolution.
8. Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges.
9. Contact Us
For any questions or concerns regarding shipping, please contact us at xoticpacks@gmail.com.